I selected the wrong plan while registering, what should I do now?

I selected the wrong plan while registering, what should I do now?

No worries, just send us an email to support@pushalert.co from your registered email address or click the Support link at the top of your Dashboard. You can also start a chat, and one of our support engineers will help you out.


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    • I entered incorrect information while registering, what should I do now?

      You need to reach out to us at support@pushalert.co or click on the Support link at the top of your Dashboard. We would need to verify your identity, so please do keep that information at hand.
    • Can I cancel or get a refund on my plan?

      Yes, you can cancel your subscribed plan at any time but no refunds will be provided. Just head to the Renewals section (My Account > Renewals) and click on "Cancel Auto Renewal."  We provide a trial period which entails that you are already aware of ...
    • Can I upgrade or downgrade a plan in the middle of my billing cycle?

      Yes, you can upgrade as well as downgrade your plan in the middle of your billing cycle. In case of an upgrade, please head to https://pushalert.co/dashboard/upgrade and choose the plan you want. Any remaining balance in your subscription will be ...
    • How does the 15-day free trial work?

      The 15-day free trial allows you to test the features you require as per the selected plan. After the trial period ends you will be asked to subscribe to the selected plan or you can change your plan as well by reaching out to us on ...
    • Which payment methods are supported?

      We use 2Checkout as our payment provider which accepts all major Credit/Debit Cards including Visa, Master Card, American Express, Maestro, Diners Club and Discover as well as PayPal. We are a subscription based service and you will be on a recurring ...