Billing and Payments
Can I cancel or get a refund on my plan?
Yes, you can cancel your subscribed plan at any time but no refunds will be provided. Just head to the Renewals section (My Account > Renewals) and click on "Cancel Auto Renewal." We provide a trial period which entails that you are already aware of ...
Payment completed but it shows transaction failed on your site. How am I going to get my money back?
You don't need to worry about transaction failures. We will get notified of such failures and will update you with their status. But in case we are unable to reach you, or the transaction was never completed at our end, please do send us the ID of ...
Can I upgrade or downgrade a plan in the middle of my billing cycle?
Yes, you can upgrade as well as downgrade your plan in the middle of your billing cycle. In case of an upgrade, please head to https://pushalert.co/dashboard/upgrade and choose the plan you want. Any remaining balance in your subscription will be ...
Would my Credit Card be charged automatically at the end of the billing cycle?
Yes, we use a subscription billing system and your payment method will be charged monthly/yearly based on your subscription plan. We recommend subscribing to a yearly plan to save more than 15%. You can upgrade, cancel or renew a plan from your ...
Which payment methods are supported?
We use 2Checkout as our payment provider which accepts all major Credit/Debit Cards including Visa, Master Card, American Express, Maestro, Diners Club and Discover as well as PayPal. We are a subscription based service and you will be on a recurring ...
Can I change my billing cycle?
Yes, you can change the billing cycle at any time from the Renewals or Upgrade section, where you would get the option to choose a monthly or yearly subscription before making the payment. You can also reach out to us on chat or on ...
How to get my Invoice?
Just head over to https://pushalert.co/dashboard/billing to get your invoices.