General
Will Onsite Messaging slow down my site?
Not at all. We load scripts asynchronously, so that your site doesn't slow down. Our scripts keep on loading in parallel while your website assets are downloading, without hampering performance.
What if I reach my monthly quota of sessions?
If you cross the session limit of your plan, your campaigns will be paused. You can either upgrade to a plan with higher session limit or you can wait for the next month when your session limit resets. The limit resets every month to your plan ...
What is a session and how they are calculated?
A session starts when the user first visits any page on your website until they leave or stop using the site. Therefore, whenever a user closes your site on their browser their session is terminated, and if they come back a new session starts.