What will happen when my trial period ends?
Once
the trial period ends, you will be asked to Renew the plan you have chosen for trial. You can also reach out to us to change your plan. Till you make a selection, your account
will remain suspended and you won't be able to send any notifications. However,
users of your website will still be able to subscribe to push notification.
If you don't renew your account within 14 days after the end of trial period, your
account will be permanently suspended and you would have to reach out to us in
order to get it activated.
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How does the 15-day free trial work?
The 15-day free trial allows you to test the features you require as per the selected plan. After the trial period ends you will be asked to subscribe to the selected plan or you can change your plan as well by reaching out to us on ...
What will happen after I cross 3000 subscribers limit in my free account?
Once the 3000 subscriber limit is reached, you won't be able to send any notifications but your website's visitors will still be able to subscribe to push notifications. You'll have to upgrade to a paid plan to send notifications.
Will users still get notifications even if they are not on my website?
Yes, PushAlert will deliver notifications even when your customers/users are not on your website. On both PC as well as mobile devices, notifications will be shown if they are online. However, if the subscriber has temporarily disabled notifications ...
Can I cancel or get a refund on my plan?
Yes, you can cancel your subscribed plan at any time but no refunds will be provided. Just head to the Renewals section (My Account > Renewals) and click on "Cancel Auto Renewal." We provide a trial period which entails that you are already aware of ...
Do I need a Credit Card to start the Free Trial?
No, you can start the free 15-day trial without any credit card. You can choose from any of the plans - Basic, Premium or Platinum. After the trial period is over, you can choose to continue with the service with either a free account or choose among ...